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VIST OUR STORE

431 South Broad st.

Edenton, NC 27932

CUSTOMER CARE

Your satisfaction is important to us. Please feel free to contact us with questions or concerns you may have, we're always here to assist your fashion needs.



tel:              252-340-1327

mon-sat:   10 am - 9 pm (EST)
email:        victorians2012@gmail.com (indicate customer care in subject line)

FAQ

 
Shipping & Delivery

 

All orders are shipped within 1-3 business days of placing an order. The date you recieve your order will depend on the shipping method you choose.The following shipping methods are available:

 

Shipping Method           Cost                  Delivery from Ship Date

Standard                           $4.00                           3-6 Business Days

Express                              $20                              2-4 Business Days

 

Free Shipping Offer

For a limited time, Victorians is offering FREE Standard Shipping on online orders over $100, after taxes. The cost for shipping will be deducted at checkout 



Easy Returns

 

Victorians believes in your satisfaction with our products and services. If the need arises for return, contact our customer services department 252-340-1327 for return authorization information. Returns must be in resellable conditions.  Victorians donates select returned product to organizations and programs supporting teen uplifting, teen accountability, and community respect.



Tracking Your Order

 

Shipments are delivered via USPS or UPS. Both entities provide tracking information which will be provided to you. Promptly follow the instructions as provided. 

Refunds Guarantee

 

All refunds are granted in the form of store credit. This credit is valid up to 6 months from the date of reciept (excludng sale items).





100% Secure Ordering

 

CREDIT CARD SECURITY
Victorians is proud to offer our customers a fully secure shopping environment. Paypal is our source for you to purchase our products, all credit card information and other confidential information are protected and this protection is supported by PayPal website, a licensee of the TRUSTe Web Privacy Program that supports our committment to protect your personal information. Your credit card information is not retained once you make a purchase.
 

 

Privacy Policy

 

PRIVACY OF PERSONAL INFORMATION 
Victorians is committed to protecting the privacy of our customers. We do not share any of our customer's personal information with any third parties.